August 3rd, 2026

Redesigned campaigns experience

We've reworked the entire campaigns area (the list, the campaign detail pages, leads, call logs, and chat logs) to be clearer, faster, and easier to work with day-to-day.

What's new

  • Improved campaign list. A cleaner table showing name, type, status, lead count, assigned client, agent, dialer type, phone number, and dates. Search by name, filter by type/status/dates/activity, and enable or disable a campaign in one click. Large lists now scroll smoothly without slowing down.

  • Reorganised campaign detail pages. Clear, icon-based tabs that appear only when relevant: Overview, Leads, Call Logs, Chat Logs, Settings, Client, Web Widget (inbound), and Analytics. Live counts (like number of leads) show right on the tabs.

  • Better overview. See key stats, success rates, lead health, the live call queue, and alerts for long-running calls at a glance, along with context-aware action buttons (schedule, pause, resume) that explain why they're unavailable when something's missing.

  • Stronger leads management. Organise leads by status (answered, invalid, queued, do-not-call, and more), filter by phone, status, attempts, and custom fields, click any lead to view or edit its details and history, and run bulk actions on multiple leads at once. Large lead lists scroll smoothly.

  • Clearer call logs. Click any call to open a side panel with the full transcript, duration, status, and provider details. Works across all supported providers.

  • Chat logs for inbound widgets. View chat conversations with timestamps and summaries, with live auto-refresh and a manual sync option.

  • Export your data. Export leads, calls, or chats (respecting your current filters) from a single export panel. Exports run in the background, and your recent exports stay available to re-download.

  • Client assignment visibility. See which client each campaign is assigned to, with a warning when a campaign is misconfigured.

  • Helpful touches. Tooltips on shortened text, clear empty states, and confirmations on important actions.